HCA Group | Turnkey Property Partners

1. Introduction

HC Architectural Drawings (Pty) Ltd trading as HCA Group ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy complies with the Protection of Personal Information Act (POPIA) of South Africa.

This policy explains how we collect, use, and safeguard the information you provide when using our website and services, particularly when submitting inquiries, finance applications, and architectural blueprints.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, ID number, and marital status (for finance applications).
Contact Data: includes billing address, physical property address, email address, and telephone numbers.
Financial Data: includes employment details, income brackets, and asset declarations required specifically for bond origination.
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, and operating system when you interact with our website.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new client and process your structural designs.
To process and submit your bond origination applications to South African financial institutions.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To comply with regulatory standards set by local municipalities, SACAP, NHBRC, and the CIDB.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

All sensitive documentation uploaded to our Corporate and Finance portals uses industry-standard encryption protocols.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law we have to keep basic information about our clients (including Contact, Identity, Financial, and Transaction Data) for five years after they cease being clients for tax and liability purposes.

6. Your Legal Rights

Under POPIA, you have the right to:

Request access to your personal information.
Request correction of the personal information that we hold about you.
Request erasure of your personal information (subject to legal retention requirements).
Object to processing of your personal information.